Herefordshire based Evergreen Shutters are a manufacturer of bespoke shutters for domestic applications. All shutters are manufactured in the UK and painted in house.

As all products are made to measure, packaging each item securely became difficult and a change was needed to eliminate transit damage and customer satisfaction. After many attempts to find the perfect packaging solution for their products they chose Ribble Right Size, a flexible on demand packaging solution that allows each product to be packaged in the perfect size box.

Evergreen Shutters Associate MD, Richard Jenner said:

“The problem that we were experiencing is that shutters are a premium product but as they are made to measure we were struggling to find a packaging solution the matched the premium nature of the product. We came across Ribble who helped us with a creased Fanfold solution to start with before the option of a Right Size solution. They helped us to design the best solution from the right board grades to the inclusion of added buffer zones for increased protection, so really it was the best solution for us.”

“The service and products from Ribble have been exceptional. The beauty of switching to the made to measure solution has meant that we have been able to simplify our number of packaging SKU’s down to just 2 lines of Fanfold, so much similar that what we were doing previously. Really simple and straightforward, its everything we could want from a packaging supplier.”

PIVOT manufacture a bed that turns into an all-in-one home gym in a matter of seconds. The bed provides the perfect solution for people who cannot easily access a Gym due to their location or who want to workout at home but lack the space for a separate home gym. PIVOT’s unique product has proven a hit both in the UK and abroad with North America and Europe seeing increased sales year on year.

Given the size of their product, PIVOT struggled to find a suitable packaging solution for the multiple boxes they required to fulfil each order. With a relatively small number of orders and wide variety of box sizes required for each order, die-cut boxes would not have been a viable solution due to supplier minimum order quantities and available warehouse space.

With Ribble Right Size, PIVOT have been able to create a packaging process that adapts to all of their requirements, allowing each part of their order to be sent out in the perfect size box, on demand. Right Size has allowed PIVOT to optimise their packaging for every part, so that every bed can be sent out tightly and securely, preventing any damage during shipping.

PIVOT CEO, Colin Montgomery said:

“Being a UK company with a strong desire to work with other UK companies, when we found Ribble and the Panotec system it just felt right. We met them, immediately liked the people and felt like they had a true desire to help us. And we needed that help way back then, let’s be clear! The fact that they’re based in the North of England, like we are, is also a help as we know we’re covered by their delivery and support reach.

Ribble are very friendly, professional and helpful. They’ve always been quick to respond to our questions and requests. Their engineering team have been incredibly supportive and we’ve felt well taken care of by the sales/accounts team. They’re our only supplier to have proactively reduced pricing since we started.”